MS4410:Information Systems for Organisations

Course Overview
This course has been designed to prepare students of management to gain necessary knowledge to manage information systems used in their areas of responsibility and be ahead of continual technology driven change. This course will also enable them to understand impact of IT on business strategy, decision making and organizational performance

Learning Outcomes
  • To develop an understanding about the role IT and digital technologies in business and management.
  • To impart a theoretical foundation on the linkage between information technology and business.
  • To develop knowledge and skills to apply management principles to identify, justify and prioritize IT projects
  • To introduce IT management issues and the principles and frameworks used in IT management.
  • To analyze emerging digital technologies and their influence on organizations 
Pedagogy
The course will be conducted through classroom lectures, and case studies/assignment discussions/presentations. Small groups of students will be formed in the beginning of the course who will lead class discussions and assignments. The evaluation will be based on the components discussed below. 


Evaluation 

Evaluation component 

Weight 

Description 

Quiz 

20% 

This component is required to periodically check and evaluate the students’ understanding of concepts and application of appropriate tools and techniques. This will be individual evaluation. Quizzes could be conducted anytime of a class any day, and there will be no prior notice. 

Class participation based on the format for Evaluation 

20% 

This component is meant to assess the involvement and contribution of a student to learning. Students are expected be prepared with pre- reads before the class begins. Anyone from the class could be picked randomly to lead a class discussion. In addition, students will be formed into small groups for jointly doing seminars, assignments and term paper. The contributions of a participant for seminar presentation and responding to questions will also count for class participation. 

Assignment 

20% 

Assignments are meant to help students learn in groups the application of certain key topics that are covered in the course. Students are expected to submit the assignments as written reports. Anyone from the any group could be asked to present to the class key learnings from the assignment. 

Final examination 

40% 

Final examination will test the overall learning of the participant. The ability to apply concepts in different business scenarios will be evaluated. 



Syllabus

Description

 

Module 1 : Foundations

Introduction & Course Outline - Why MIS Course? What is in it for me? - Information Systems: The Connection of People and Resources for Innovation - Data, Information and Meaning - Systems Analysis and Design - Evolution of IT in business and management - Role of IS in Organizations - Different Types of IS – MIS, EIS, DSS - Information systems in global business today

Module 2: Business Process & Business Value

Business Processes - Role of IS in Organizations - Global E-Business and collaboration. - Business Impact and Value of IS - Business-IT alignment- IT and business transformation - Information systems, organisations, and strategy

Module 3: IT Infrastructure & Architecture

Architecture and infrastructure of IT: Architectural principles - Cloud, Analytics and evolving infrastructure - IT Infrastructure and emerging technologies - Systems Analysis and Design

Module 4: Data Management

Enterprise data management: Database technologies - RDBMS and beyond - Foundations of business intelligence - Databases and Information management - Data Analytics

Module 5: Knowledge Management

Data Science & Artificial Intelligence - Managing Knowledge and Artificial Intelligence

Module 6: Decision Making

Information systems for organisational decision making: SQL -Management reports – Analytics - Business intelligence - Enhancing decision making

Module 7 : Telecommunication

Telecommunications - the Internet - Wireless 7 technology

Module 8 : Information Security

Safeguarding Information Resources - Securing Information Systems

Module 9: Enterprise Systems & Ecommerce

Business processes management – Enterprise systems - Process modelling and automation - Operational excellence - Customer intimacy -Enterprise applications - e-Commerce, e-Business - Digital markets - Digital goods

Module 10: Software Development Lifecycle

Software development - Life cycle processes – Methodologies - Agile development - Building information systems

Module 11: Business Case

Justifying IS Projects - Business Case Development - Project Management - Managing projects

Module 12: Digital Transformation

Digital Transformation - Emerging IT & business models – Platform Business Models – Organizational readiness

Module 13: Impact of IS and Ethics

Impact of IS on Ethics, business, policy, politics and society - Ethical and Social Issues in Information Systems - Computer and Information Ethics

 

Reading Materials

Text Books:

Kenneth J Sousa and Effy Oz, (2015) Management Information Systems, Cengage Learning, 

Laudon, K.C., Laudon, J. P. & Raj, S. (2022). Management Information Systems: Managing the Digital Firm (17e). PEARSON. 

Reference Books:

Alan Dennis, Barbara Wixom, Roberta M. Roth, (2021), Systems Analysis and Design, John Wiley & Sons Inc., USA

Pearlson, K. E., & Saunders, C. S. (2016). Strategic management of information systems. Wiley.

Kroenke, D. M. (2017). Experiencing MIS. 10th edition, Pearson. 

David, W. (2004). Introduction to Information Systems: Organisations, applications, technology and design.

Articles:

Benbya, H. and McKelvey, B. (2006), "Toward a complexity theory of information systems development", Information Technology & People, Vol. 19 No. 1, pp. 12-34.

Henderson, R. (2020). Innovation in the 21st century: architectural change, purpose, and the challenges of our time. Management Science. 

LaValle, S., Lesser, E., Shockley, R., Hopkins, M.S. and Kruschwitz, N., 2011. Big data, analytics and the path from insights to value. MIT sloan management review, 52(2), p.21. 

Chen, H., Chiang, R.H. and Storey, V.C., 2012. Business intelligence and analytics: from big data to big impact. MIS quarterly, pp.1165-1188.

Davenport, T. H. (2006). Competing on analytics. Harvard business review, 84(1). 

Davenport, T. H. (1998). Putting enterprise into the enterprise system, Harvard Business Review, July-August 

Brynjolfsson, E. & Hiit, L, Beyond the IT productivity paradox, computers are the catalysts for bigger changes, Communications of the ACM, 1998.

Henderson, J. C., & Venkatraman, H. (1999). Strategic alignment: Leveraging information technology for transforming organizations. IBM systems journal, 38(2.3), 472-484.

Kohli, R., & Grover, V. (2008). Business value of IT: An essay on expanding research directions to keep up with the times. Journal of the association for information systems, 9(1), 1

Yoo, Y., Henfridsson, O. & Lyytinen, K. (2010). Research commentary—the new organizing logic of digital innovation: an agenda for information systems research. Information systems research, 21(4).

Hagiu, A., & Wright, J. (2021). Don't Let Platforms Commoditize Your Business. HARVARD BUSINESS REVIEW, 99(3).

Davis, Gordon B., & Margrethe H. Olson. (1984). Management information systems: conceptual foundations, structure, and development. McGraw-Hill, Inc.

Porter, M. E., & Millar, V. E. (1985). How information gives you competitive advantage. Harvard Business Review, July